Skills
Design tools
- Figma
- Adobe XD
- Sketch
- Axure
- Indesign, Photoshop, Illustrator
UX research
- Prototyping (Maze, Figma, Invision)
- Interviews & observation (Lookback)
- Cardsorting& treejack (Optimal workshop)
- Survey tooling
- A/B & multivariate testing (VWO, Google Optimize)
- Heatmaps & screencaps (Hotjar)
- CSAT/NPS surveys (Hotjar, Usabilla)
Facilitation
- Design Sprints
- Customer Journey workshops
- Value proposition sessions
- 10 types of innovation
- Project Kickoff/360
- Scrum events
- Design thinking custom workshops
Courses
Design Thinkers Academy
2-day Design Thinking Facilitation Course (2019)
Code Academy
HTML & CSS (2018)
Google Analytics Academy
Google Analytics for Beginners (2017)
Advanced Google Analytics (2017)
Silverline
Scrum Master (2016)
Open University
Computer Science Starter Pack: Databases – Architecture, Relational Databases, SQL (2015)
Informatics starter pack: Introduction to Informatics (2014)
APMG International
Prince2 Project Management Practitioner (2014)
Prince2 Project Management Foundation (2012)
ProjectsOne
Lean in one day (2014)
Competence Factory
Interaction Design & Web Usability (2012)
Risbo – Research, Training, Consultancy
Didactic & Presentation Skills (2012)
LOI
Interaction Design (2011)
NTIA
Desktop Publishing: Indesign, Illustrator, Photoshop (2010)
Colegio Delibes Salamanca (Spain)
Spanish Initial and Elemental (2001)
Chichester College (England)
Certificate Proficiency English 2000
Education
Master International Relations
Universiteit Utrecht (2006-2007)
Bachelor History & minor Conflict Studies
Universiteit Utrecht (2000-2006)
European Academy
Europees Platform (1999-2000)
Voortgezet Wetenschappelijk Onderwijs
Trinitas College Heerhugowaard (1992-1999)