Skills

Design tools

  • Figma
  • Adobe XD
  • Sketch
  • Axure
  • Indesign, Photoshop, Illustrator

UX research

  • Prototyping (Maze, Figma, Invision)
  • Interviews & observation (Lookback)
  • Cardsorting& treejack (Optimal workshop)
  • Survey tooling
  • A/B & multivariate testing (VWO, Google Optimize)
  • Heatmaps & screencaps (Hotjar)
  • CSAT/NPS surveys (Hotjar, Usabilla)

Facilitation

  • Design Sprints
  • Customer Journey workshops
  • Value proposition sessions
  • 10 types of innovation
  • Project Kickoff/360
  • Scrum events
  • Design thinking custom workshops

Courses

Design Thinkers Academy
2-day Design Thinking Facilitation Course (2019)

Code Academy
HTML & CSS (2018)

Google Analytics Academy
Google Analytics for Beginners (2017)
Advanced Google Analytics (2017)

Silverline
Scrum Master (2016)

Open University
Computer Science Starter Pack: Databases – Architecture, Relational Databases, SQL (2015)
Informatics starter pack: Introduction to Informatics (2014)

APMG International
Prince2 Project Management Practitioner (2014)
Prince2 Project Management Foundation (2012)

ProjectsOne
Lean in one day (2014)

Competence Factory
Interaction Design & Web Usability (2012)

Risbo – Research, Training, Consultancy
Didactic & Presentation Skills (2012)

LOI
Interaction Design (2011)

NTIA
Desktop Publishing: Indesign, Illustrator, Photoshop (2010)

Colegio Delibes Salamanca (Spain)
Spanish Initial and Elemental (2001)

Chichester College (England)
Certificate Proficiency English 2000

Education

Master International Relations
Universiteit Utrecht (2006-2007)

Bachelor History & minor Conflict Studies
Universiteit Utrecht (2000-2006)

European Academy
Europees Platform (1999-2000)

Voortgezet Wetenschappelijk Onderwijs
Trinitas College Heerhugowaard (1992-1999)